Consumer Financial Protection Bureau Releases Database of Consumer Complaints Against Financial Organizations
The Consumer Financial Protection Bureau has released an online database of consumer complaints against banks and financial institutions.
“The Consumer Financial Protection Bureau on Thursday went live with an updated online database that includes more than 7,700 narratives from homeowners, loan recipients and others who provided first-hand narratives detailing their frustrations.”
I took a quick look at the narratives and most of the ones I looked at were against really aggressive debt collection companies. You can get an RSS feed of the narratives database as it’s updated. Also available is a spreadsheet view of the consumer complaint data – company, zip code, issue and sub-issue, date complaint received, etc.