FastCo Design: Why Chat May Be King Of The New Mobile Landscape

Fast Company Design: Why Chat May Be King Of The New Mobile Landscape. “Recent studies show that Americans use their phones to message far more than anything else. Increasingly, companies eager for our attention online have to be part of these conversations. And increasingly, they’re doing it through chatbots.” What if instead of updating a Web site I taught a chatbot about new Internet resources, and then they could use AI to send you a custom newsletter? I’d be down with that!

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