US VA: VA Makes Wait Times for Patients Transparent for Veterans: New online tool is first of its kind

From the US Department of Veterans Affairs: VA Makes Wait Times for Patients Transparent for Veterans: New online tool is first of its kind. “The Department of Veterans Affairs (VA) is taking unprecedented steps to increase transparency. Today, VA launched a new Access and Quality Tool that provides Veterans with an easy-to-use, easy-to-understand way of accessing patient wait time and quality of care data. … The tool allows Veterans to access the average times patients are waiting to be seen in their local area; how Veterans describe their experiences scheduling primary- and specialty-care appointments at specific VA facilities; timeliness of appointments for care needed right away; and the quality of health care delivered at VA medical centers compared with local private-sector hospitals.”

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