University of Texas, San Antonio: UTSA researcher examines how city governments use Facebook to engage citizens

University of Texas, San Antonio: UTSA researcher examines how city governments use Facebook to engage citizens. “In a recent study, published in Government Information Quarterly, [Chris] Reddick and his colleagues, Akemi Takeoka Chatfield of the University of Wollongong, Australia, and Adeboyega Ojo of the National University of Ireland Galway, Ireland, studied two city departments’ Facebook pages to compare and contrast their approaches and outcomes. The researchers assessed the Facebook pages of the City of San Antonio Solid Waste Management Department and its counterpart in the City of Austin, the Resource and Recovery Department.”