Forbes: Social Media Confusion Post-London Attack Emphasize Need For Incident Protocols On Twitter, Facebook

Forbes: Social Media Confusion Post-London Attack Emphasize Need For Incident Protocols On Twitter, Facebook. “I live in London Bridge so the events that took place on Saturday were unnerving but also galvanising in a couple of areas; 1) social media has become more of a curse than a blessing during a crisis and 2) more can (and should) be done by the big platforms in times of crisis before governments step in (as Prime Minister May subtly hinted at on Sunday morning).”

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