KeyReply: The Chatbot Landscape, 2017 Edition

KeyReply: The Chatbot Landscape, 2017 Edition. “Since we started building bots more than 2 years ago, the landscape has seen massive interest and change. This makes it hard for companies and customers to figure out what’s really happening and what they should do if they really want to build a chatbot for their business. Through this exercise, we deeply explored various bot platforms, bot use cases, and bot frameworks — and we’ve arrived at some interesting observations and insights that may be useful to you (hopefully 😄).”

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