New York Times: When Disaster Hits and Landlines Fail, Social Media Is a Lifeline

New York Times: When Disaster Hits and Landlines Fail, Social Media Is a Lifeline. “Since Hurricane Maria lashed Puerto Rico this week, Carol Mitchell has not heard a word from her mother. Ms. Mitchell, who is in Tampa, Fla., said her mother lives in Utuado, a mountainous Puerto Rican municipality where there have been reports of fatal landslides. Unable to reach the area directly — power is out across the island, and communication is severely constrained — Ms. Mitchell is using phone messaging apps like Zello and WhatsApp to reach people in San Juan, the capital.”

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