U of Texas at Austin: NSF Backs Research into Role of Social Media “Calls” for Help during Hurricane Harvey

University of Texas at Austin: NSF Backs Research into Role of Social Media “Calls” for Help during Hurricane Harvey. “During Hurricane Harvey, victims unable to connect with overloaded 911 call systems turned to social media to plead for assistance. In turn, volunteer groups including the ‘Cajun Navy’ used social media to identify those in need of help and to coordinate rescue efforts. To study the role of social media in aiding Hurricane Harvey victims, researchers from The University of Texas at Austin’s Moody College of Communication have received a grant from the National Science Foundation (NSF) to study how individuals in need of emergency help use social media. Researchers will also look at how first-responders use social media alongside traditional 911 calls when dispatching help.”

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