MedicalXPress: Social media feedback can identify high risk hospitals

MedicalXPress: Social media feedback can identify high risk hospitals. “Online patient feedback, including Twitter and Facebook posts, can provide accurate near real-time representations of the quality of care in NHS hospitals – thereby identifying high risk hospitals in need of inspection. These are the findings of a new study by researchers from the London School of Economics and Political Science (LSE) published today (29 September) in the BMJ Quality & Safety.”

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