Wall Street Journal: Google, Shmoogle. Reference Librarians Are Busier Than Ever. This might be paywalled. “Even in the internet age, reference librarians still dig up answers that require extra effort, searching old books, microfilm and paper files, looking for everything from owners of long-defunct firms to 19th-century weather reports. Though online searches are now at the fingertips of most people, many still prefer to call or visit a library. Some can’t or don’t use computers; others recognize librarians have search skills and access to databases that search engines can’t match.” And still others want to ensure credibility. Eighteen years ago I was quoted in the New York Times as saying “If you wanted to publish a book that says 2 plus 2 equals 5, you had to go through a lot of effort and spend a great deal of money. But the cost of putting up a Web page saying 2 plus 2 equals 5 is virtually nothing.” Thank your local reference librarian.