Content moderation is not a panacea: Logan Paul, YouTube, and what we should expect from platforms (Points)

Points: Content moderation is not a panacea: Logan Paul, YouTube, and what we should expect from platforms. “There is an undeniable need, now more than ever, to reconsider the public responsibilities of social media platforms. For too long, platforms have enjoyed generous legal protections and an equally generous cultural allowance, to be ‘mere conduits’ not liable for what users post to them. in the shadow of this protection, they have constructed baroque moderation mechanisms: flagging, review teams, crowdworkers, automatic detection tools, age barriers, suspensions, verification status, external consultants, blocking tools. They all engage in content moderation, but are not obligated to; they do it largely out of sight of public scrutiny, and are held to no official standards as to how they do so. This needs to change, and it is beginning to.”

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