“Just An Ass-Backward Tech Company”: How Twitter Lost The Internet War (Vanity Fair)

Vanity Fair: “Just An Ass-Backward Tech Company”: How Twitter Lost The Internet War. “Del Harvey, Twitter’s resident troll hunter, has a fitting, if unusual, backstory for somebody in charge of policing one of the Internet’s most ungovernable platforms. As a teenager, she spent a summer as a lifeguard at a state mental institution; at 21, she began volunteering for Perverted Justice, a vigilante group that lures pedophiles into online chat rooms and exposes their identities. When the group partnered with NBC in 2004 to launch To Catch a Predator, Harvey posed as a child to help put pedophiles in jail. In 2008, she joined Twitter, then a small status-updating service whose 140-character quirk was based on the amount of alphanumerics that could be contained on a flip-phone screen. She was employee No. 25, and her job was to combat spam accounts.”