The promises and pitfalls of reporting within chat apps and other semi-open platforms: A journalist’s guide (Nieman Lab)

Nieman Lab: The promises and pitfalls of reporting within chat apps and other semi-open platforms: A journalist’s guide. “Mark Frankel, a social media editor at BBC News, recently finished a Knight Visiting Nieman Fellowship here at Harvard to study how journalists can best uncover and report on stories sourced from audiences on ‘dark social’ apps, message boards, and other private, invitation-only platforms. What follows is an abridged version of a full report on his findings.”