Report: Government is underutilizing social media (Federal News Radio)

Federal News Radio: Report: Government is underutilizing social media. “Government agencies have been slow to adapt to the way Americans are switching to social media, missing out on or underutilizing a powerful and efficient solution for delivering information and engaging the public. This assessment comes from a new report issued in September 2018 by Hootsuite, the social media platform manager. In The State of Social Media in Government in 2018, Hootsuite’s authors detail how social media behavior is changing government communications. And it offers recommendations to media managers at all levels of government on how to take advantage of the changing landscape.”