CNET: Without Google, people behind bars pen their questions to librarians

CNET: Without Google, people behind bars pen their questions to librarians. “Rachel Kinnon and Jeanie Austin, librarians at the San Francisco Public Library, receive about 60 questions a week from a dedicated group of fans: prison inmates. The inquiries, usually handwritten and sent by post, range from requests for information about transitioning to life outside of prison to explanations of technologies that may not have existed before a prisoner was put away, like 5G and bitcoin. Song lyrics are a frequent ask.”

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