Harvard Business Review: Voice Recognition Still Has Significant Race and Gender Biases

Harvard Business Review: Voice Recognition Still Has Significant Race and Gender Biases. “Voice AI is becoming increasingly ubiquitous and powerful. Forecasts suggest that voice commerce will be an $80 billion business by 2023. Google reports that 20% of their searches are made by voice query today — a number that’s predicted to climb to 50% by 2020. In 2017, Google announced that their speech recognition had a 95% accuracy rate. While that’s an impressive number, it begs the question: 95% accurate for whom?”

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