USC News: How Do You Motivate Workers Who Are Managed By An Algorithm?
USC News: How Do You Motivate Workers Who Are Managed By An Algorithm?. “Many businesses turned to remote workers to continue their operations after states issued stay-at-home orders to reduce COVID-19 infections. It’s a trend that is likely to continue long after the coronavirus is controlled. To help companies ease the transition online, USC researchers studied the challenges to increasing the use of crowdwork — a manifestation of the gig economy in which companies offer ad-hoc, mundane tasks to prospects via a website. The move minimizes disruptions that organizations would experience as a result of COVID-19 or other crises.”