New York Times: Tone Is Hard to Grasp Online. Can Tone Indicators Help?

New York Times: Tone Is Hard to Grasp Online. Can Tone Indicators Help?. “In a famous study, Albert Mehrabian, a psychology professor at U.C.L.A., found that humans tend to perceive only a fragment of a speaker’s meaning through spoken words. Instead, he observed, most meaning is gleaned from body language and tone of voice. In a text-only environment, how can we ever be certain other people understand what we mean when we post online? Enter tone indicators.”

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