Roll Call: Veterans hit by huge pandemic-related records backlog

Roll Call: Veterans hit by huge pandemic-related records backlog. “Since the beginning of the pandemic, the [National Personnel Records Center] has sat empty, with employees working remotely. And records requests, most of which require someone to physically search for documents within the building, have been piling up. Now, the backlog has grown to more than 499,000 requests, according to a spokesperson for the National Archives, which oversees the NPRC. The National Archives estimates that it will take 18 to 24 months to clear the backlog once the center is staffed at full capacity.”

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