Wired: Here’s how to fix online harassment. No, seriously

Wired: Here’s how to fix online harassment. No, seriously. “This entire framing of the problem of ‘content moderation’ is flawed. Someone’s experience on a platform is much more than the abuse-likelihood score of each piece of content they see. It is affected by every feature and design choice. Explicit product decisions and machine learning algorithms determine what is given distribution and prominence in timelines and recommendation modules. Prompts and nudges like text composers and big buttons are designed to encourage certain behavior  –  which is not always good, for instance if they end up motivating quickly-fired retorts and thoughtless replies.”

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