Fired by bot at Amazon: ‘It’s you against the machine’ (Bloomberg)

Bloomberg: Fired by bot at Amazon: ‘It’s you against the machine’. “Bloomberg interviewed 15 Flex drivers, including four who say they were wrongly terminated, as well as former Amazon managers who say the largely automated system is insufficiently attuned to the real-world challenges drivers face every day. Amazon knew delegating work to machines would lead to mistakes and damaging headlines, these former managers said, but decided it was cheaper to trust the algorithms than pay people to investigate mistaken firings so long as the drivers could be replaced easily.”

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