Fast Company: Local food delivery companies say Google devastated their business

Fast Company: Local food delivery companies say Google devastated their business. “Say you live in Asheville, North Carolina (like I do), and you get a hankering for some of the city’s beloved BBQ. You might start with a Google search, which provides plenty of options. Clicking on a specific BBQ joint brings up a box with handy information such as a star rating, the address, business hours, and phone number. These restaurant listings, which appear in search and Maps, also often include an item called ‘Order,’ with links to big-name delivery services such as DoorDash and Grubhub. What you probably won’t see are local services like Delivery Now or Takeout Central—companies that were delivering meals a decade or more before the national giants were a twinkle in a founder’s eye.

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