New York Times: The Silent Partner Cleaning Up Facebook for $500 Million a Year

New York Times: The Silent Partner Cleaning Up Facebook for $500 Million a Year. “For years, Facebook has been under scrutiny for the violent and hateful content that flows through its site. Mark Zuckerberg, the chief executive, has repeatedly pledged to clean up the platform. He has promoted the use of artificial intelligence to weed out toxic posts and touted efforts to hire thousands of workers to remove the messages that the A.I. doesn’t. But behind the scenes, Facebook has quietly paid others to take on much of the responsibility. Since 2012, the company has hired at least 10 consulting and staffing firms globally to sift through its posts, along with a wider web of subcontractors, according to interviews and public records.”