The Verge: Automated hiring software is mistakenly rejecting millions of viable job candidates

The Verge: Automated hiring software is mistakenly rejecting millions of viable job candidates. “Automated resume-scanning software is contributing to a ‘broken’ hiring system in the US, says a new report from Harvard Business School. Such software is used by employers to filter job applicants, but is mistakenly rejecting millions of viable candidates, say the study’s authors. It’s contributing to the problem of ‘hidden workers’ — individuals who are able and willing to work, but remain locked out of jobs by structural problems in the labor market.”

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