WIRED: What to Do If You Can’t Log In to Your Google Account

WIRED: What to Do If You Can’t Log In to Your Google Account. “The web is filled with advice and shortcuts on what to do in this situation, from tapping your password manager to turning off two-factor authentication (not recommended!). Rather than use Google’s most popular tool, Search, for the answer, we decided to ask the company directly what happens when users can’t get in and what steps they should take to recover their account. Guemmy Kim, director of account safety and security at Google, guided us through our questions.”

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