Cornell Chronicle: Trust in online content moderation depends on moderator

Cornell Chronicle: Trust in online content moderation depends on moderator. “More than 40% of U.S. adults have experienced some form of online harassment, according to Pew Research surveys, highlighting the need for content moderation on social media, which helps prevent and remove offensive or threatening messages. But who – or what – are the moderators policing the cyber landscape? And can they be trusted to act as gatekeepers for safe content?”

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