Washington Post: The long, lonely wait to recover a hacked Facebook account

Washington Post: The long, lonely wait to recover a hacked Facebook account. “Help Desk, the personal technology section at The Washington Post, has received hundreds of emails from people locked out of their Facebook accounts with no idea how to get back in. Many lose their accounts to hackers, who take over Facebook pages to resell them or to game search-engine rankings. In some cases, losing the account is an inconvenience. But in many others, it is a threat to the finances, relationships or well-being of the user. [Lucretia] Groce, for instance, estimates she has lost $18,000 in income after waiting for months for her account to be unlocked.”

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