University of Michigan: Online content moderators likely to experience burnout, U-M study suggests

University of Michigan: Online content moderators likely to experience burnout, U-M study suggests. “A study by University of Michigan School of Information researchers led by doctoral candidate Angela Schöpke-Gonzalez says volunteer content moderators, or VCMs, experience burnout stemming from interpersonal conflict between moderators, time constraints and daily exposure to toxic online behavior.”