Research: How People Feel About Paying for Social Media (Harvard Business Review)

Harvard Business Review: Research: How People Feel About Paying for Social Media. “Regardless of intent, users are now faced with subscription fees to social media apps that they have become accustomed to using for free. That begs the question: What do users expect from Twitter, Facebook, Instagram, and Snapchat in the newly reconstructed social media ecosystem that is anchored by subscription fees?”