November 11, 2023

Ryanair: How a budget airline took off on TikTok (BBC)

BBC: Ryanair: How a budget airline took off on TikTok. “If the best things in life are free, you won’t find many of them on a Ryanair flight – and its social media accounts aren’t shy to say so. On TikTok, Insta and X, the company’s become known for ripping into its passengers and its own reputation. Being rude and obnoxious to your customers might not seem like the best approach, but the brand’s viral burns have earned it 2.1 million followers on TikTok – half a million more than EasyJet, Jet2, Tui, British Airways, Virgin Atlantic and Etihad combined.”

Around the Search & Social Media World 0
November 4, 2023

Airways: Pan Am Group to Donate Entire Film Archive to SFO Museum

Airways: Pan Am Group to Donate Entire Film Archive to SFO Museum . “The Pan Am Historical Foundation has revealed its plans to donate its entire film archive to the San Francisco International Airport (SFO) Museum for preservation. Pan American World Airways accumulated an extensive film collection, consisting of over 700 titles and hundreds of hours of footage spanning more than 60 years from its establishment in 1927 until its dissolution in 1991.”

Around the Search & Social Media World 0
July 18, 2023

Insider: A traveler’s Delta flight was canceled, so he called the airline’s number listed on Google. It led to a scammer — then he says he discovered more airlines with the same problem.

Insider: A traveler’s Delta flight was canceled, so he called the airline’s number listed on Google. It led to a scammer — then he says he discovered more airlines with the same problem.. “‘My @delta flight got canceled from JFK. The customer service line was huge, so I google a Delta JFK phone number. The number was 1888-571-4869 Thinking I reached Delta, I started telling them about getting me on a new flight,’ he tweeted Sunday. But that phone call led him to a scam, he said. And, after more digging, [Shmuli] Evers said he discovered at least six other airlines with what he suspected were scam numbers listed on Google.”

Security & Legal Issues 0
February 18, 2023

National Transportation Safety Board: NTSB Releases Data Visualization Tool for General Aviation Accidents

National Transportation Safety Board: NTSB Releases Data Visualization Tool for General Aviation Accidents. “The General Aviation Accident Dashboard provides summary statistics, investigative findings and safety recommendations for general aviation accidents from 2012 through 2021. The Dashboard allows users to more intuitively display accident information, reports and statistics by selecting one or more filters for year, location, phase of flight and defining event.”

New Resources 0
October 7, 2022

Washington Post: Europe’s largest airline is a troll on social media — and it’s working for them

Washington Post: Europe’s largest airline is a troll on social media — and it’s working for them . “Last month, when a Ryanair passenger tweeted a complaint about the lack of a window by her exit row seat, she might have expected Europe’s largest airline to offer an apology using language straight out of a customer service manual. But this wasn’t British Airways or Lufthansa. It was a no-frills carrier that might best be described to Americans as the Spirit Airlines of Europe — if Spirit had the most savage Twitter presence of any brand in the sky.”

Around the Search & Social Media World 0
September 1, 2022

Good Morning America: New online dashboard helps fliers navigate flight delays and cancellations

Good Morning America: New online dashboard helps fliers navigate flight delays and cancellations. “The U.S. Department of Transportation debuted its airline customer service dashboard today, which details airlines’ ‘commitments’ to passengers in the event of ‘controllable’ cancellations and delays within the airline’s control, such as mechanical or staffing issues.”

New Resources 0
April 7, 2022

Boing Boing: Hundreds of flights canceled due to Covid illness immediately after airlines canceled mask policy

Boing Boing: Hundreds of flights canceled due to Covid illness immediately after airlines canceled mask policy. “As US airlines push to have in-flight mask mandates lifted on the federal level, mask-optional European airlines are seeing hundreds of flight cancelations due to (yep, you guessed it) out-of-commission employees sick with Covid-19. For instance, Swiss-based EasyJet lifted mask requirements on March 27 and, lo and behold, cancelled 202 of its 3,517 flights between March 28–April 3 due to Covid illness, according to CBS. During the same time in 2019, the number of cancellations was zero. As in 0.”

COVID-19 0
April 6, 2022

Travel+Leisure: This Airline Made for Social Media Influencers Is Taking Creators to Coachella — How to Snag a Ticket

Travel+Leisure: This Airline Made for Social Media Influencers Is Taking Creators to Coachella — How to Snag a Ticket. “It’s all about the likes for this new airline, which is designed to fly social media influencers to the most Instagram-friendly events throughout the country. Willa Air — which was launched by Willa, a payment platform for freelancers — is offering influencers free tickets on a private jet along with enviable perks for those who apply. And its inaugural flight is to — appropriately — Coachella.”

Around the Search & Social Media World 0
March 31, 2022

IndiGo: Man says he hacked airline website to find lost luggage (BBC)

BBC: IndiGo: Man says he hacked airline website to find lost luggage. “A man says he was forced to hack into a domestic Indian airline’s website to find his missing luggage. Nandan Kumar, 28, called IndiGo – a low-cost carrier – for help, after realising that he had swapped his bag with a co-passenger. But after IndiGo refused to help him trace the other person, Mr Kumar said he was able to retrieve information about him from the airline website.”

Security & Legal Issues 0
March 26, 2022

New York Times: What’s the Deal With Masks on Planes?

New York Times: What’s the Deal With Masks on Planes?. “Air travel has been one of the last holdouts for strict pandemic mask requirements. In the United States, for example, the mask mandate — which was recently extended to April 18, when it comes up for review again — is still enforced. Over the last year, 922 of those who didn’t wear masks received fines from the Transportation Security Administration, according to a report by the Government Accountability Office. But there are hints that the tide may be turning: Within the past few weeks, Danish airports and London’s Heathrow Airport have lifted their mask requirements, as have several major British airlines.”

COVID-19 0
March 25, 2022

ABC News: US airline CEOs call on Biden to lift mask mandate on travel

ABC News: US airline CEOs call on Biden to lift mask mandate on travel. “A group of CEOs from all major U.S. airlines called on President Joe Biden to lift the federal mask mandate on public transportation. The group — which includes the heads of American Airlines, Delta Air Lines, and United Airlines — said current restrictions such as international predeparture testing requirements and the federal mask mandate are ‘no longer aligned with the realities of the current epidemiological environment.’”

COVID-19 0
March 25, 2022

University of Georgia Libraries: Delta Air Lines Documents Available Online Through the Digital Library of Georgia

University of Georgia Libraries: Delta Air Lines Documents Available Online Through the Digital Library of Georgia. “The collection contains Delta Air Lines’ digitized timetables, flight maps, and annual reports for the past century through its expansions, moves, and mergers with other airlines to become the aviation industry leader in the United States.”

New Resources 0

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