Small Business Trends: What Is a Bing Business Bot and How Does Your Small Business Get One?. “An employee’s day can easily be derailed by customers calling to ask the same questions over and over again; Are you open today? Where can I pay my bill? How do I find your prices? Where are you located? So, it’s easy to understand the necessity Bing sees in creating chatbots for small businesses. Chatbots save your paid employees time, which saves you money.”
Yahoo Finance: A new website lets you automatically sue Equifax with a click. “The entrepreneur behind DoNotPay, a free online chatbot that has successfully fought around 375,000 parking tickets in New York, Seattle, and the U.K., is launching a new service on Tuesday that will allow people to sue Equifax for $15,000 in mere minutes.”
The Verge: MIT is using social media to map flooding from Hurricane Irma in real time. “The system uses a chatbot that users can message directly through any of the three social media sites, which sends users a link that will allow them to upload their location, the depth of the water, a description, and a picture, which is then displayed on a map. Users can then share their report on social media.”
Quartz: This aid agency is using chatbots to beat world hunger. “The UN’s World Food Program (WFP), has been experimenting with text and Facebook messenger chatbots to monitor food insecurity in hard-to-reach areas, turning smartphones and social media into lifelines for the most vulnerable of refugees.”
Bloomberg: Americans Love Ordering Pizza on Facebook. “The cutthroat U.S. restaurant industry is getting increasingly aggressive about technology, enlisting Facebook Inc. and Amazon.com Inc. in their race to make it easier for customers to order and pay for their food. Last month, TGI Fridays began letting customers foot the bill using their Amazon accounts. And pizza chains are locked in an escalating battle to adopt new ordering methods — a contest that involves chat bots, voice-activated devices and social networks.”
Social Media Examiner: How to Integrate Facebook Messenger Bots With Facebook Live. “Want more leads and conversions from your Facebook Live videos? Did you know using a chatbot can boost your results? Integrating Messenger bots with your Facebook Live broadcasts makes it easy for viewers to sign up for and receive your offers. In this article, you’ll discover how to create a Facebook Messenger bot that generates qualified leads from your live videos.” This is neat!
Lifehacker: Detect Plagiarism With the Help of This Friendly AI Bot. “The next literary hit to bear the same name as Jane Austen’s 200-year-old masterpiece Emma isn’t a book at all, but a thoroughly modern AI. This Emma — formally Emma Identity — the creation of computer science professor Aleksandr Marchenko, is the world’s first publicly available authorship identification web app. Give her at least 5,000 words of a written piece, and she’ll use more than 50 math parameters to figure out who wrote the lines.”