Search Engine Journal: Your Step-by-Step Guide to Building a Quick Q&A Chatbot. “Today we’re going to build a bot, step-by-step, starting with a simple informational bot based on a template create by Microsoft (my employer). Informational bots make it easy for you to quickly get information via simple text-based chat. In this how-to, we’ll create a bot to answer questions defined in a knowledge set or FAQ using QnA Maker and displayed in a Cortana bot using Azure Bot Service. The best part: it will take 30 minutes or less! And, it requires no coding skills!”
chatbots
Chatbots in museums: hype or opportunity? (Museums and the Web)
Museums and the Web: Chatbots in museums: hype or opportunity? . “Chatbots have caught the headlines recently with businesses starting to adopt them to stimulate conversation with customers. But what are chatbots? How do they work? What can they do for museums and their audiences?”
Adweek: Quartz’s New Chatbot Is Bringing Conversational News to Facebook Messenger
Adweek: Quartz’s New Chatbot Is Bringing Conversational News to Facebook Messenger. “This year’s South by Southwest has been a world filled with over-the-top brand activations, surprise visits from Elon Musk and plenty of new products. Quartz took advantage of the atmosphere of the festival and released Quartz for Messenger on March 8. With its new chatbot, Quartz hopes to deliver the news and other content to users on Facebook’s Messenger.”
Wired: An AI That Reads Privacy Policies So That You Don’t Have To
Wired: An AI That Reads Privacy Policies So That You Don’t Have To. “Today, researchers at Switzerland’s Federal Institute of Technology at Lausanne (EPFL), the University of Wisconsin and the University of Michigan announced the release of Polisis—short for ‘privacy policy analysis’—a new website and browser extension that uses their machine-learning-trained app to automatically read and make sense of any online service’s privacy policy, so you don’t have to.”
Ubergizmo: Facebook Looking To Give Chatbots A ‘Consistent Personality’
Ubergizmo: Facebook Looking To Give Chatbots A ‘Consistent Personality’. “In a recently published paper by researchers at Facebook’s FAIR lab (via The Verge), the researchers are hoping to solve some of the problems with chatbots, such as by giving them a ‘consistent personality’, as well as making them remember conversations that they might have had with you several sentences ago.”
State of Chatbots in 2018: Rapidly Moving into the Mainstream (eWeek)
eWeek: State of Chatbots in 2018: Rapidly Moving into the Mainstream. “By 2020, Gartner estimates that chatbots will be handling 85 percent of customer-service interactions; they are already handling about 30 percent of transactions now. When it comes to hard numbers, Juniper Research projects that by 2022, chatbots will be contributing to more $8 billion in annual cost savings for enterprises. How chatbots actually will be impacting the human workforce in the future is anybody’s guess. Maybe we someday will see chatbots hiring humans to do grunt work for them.”
Quartz: Facebook is shuttering M, its personal assistant aided by AI and humans
Quartz: Facebook is shuttering M, its personal assistant aided by AI and humans. “Facebook is killing a buzzy version of its personal assistant ‘M,’ which was powered by artificial intelligence and real-life humans. The service, which helped people set up appointments and buy things, was available through a Messenger bot—but only to about 2,000 in California people throughout its two-year lifespan.”
