Phys .org: What our negative comments and consumer gripes on social media reveal about us. “We’ve examined the issue of consumer anger on social media because, as marketing academics, we’re interested in how companies handle the excessive toxicity that comes with corporate social media engagement. But our research also helps explain the causes of this culture of complaint. Our findings point to this behaviour meeting two basic psychological needs.”
Tag Archives: complaints
Montana Public Radio: Montana GOP Files Complaint Over Bullock’s Social Media Use
Montana Public Radio: Montana GOP Files Complaint Over Bullock’s Social Media Use. “The Montana GOP has lodged an ethics complaint against Gov. Steve Bullock alleging he used state resources during his run for president last year. The Montana Republican Party alleges Bullock used a Twitter and Facebook account for both official and campaign purposes in violation of state law.”
Daily Telegraph (Australia): City council releases hundreds of 19th century complaint letters written by Sydney’s most irked residents and ratepayers
Daily Telegraph (Australia): City council releases hundreds of 19th century complaint letters written by Sydney’s most irked residents and ratepayers. “Whinges about neighbours boiling smelly tripe in their backyard and business owners moaning about delays in tramlines being built outside their premises are just two of the thousands of grumbles that can now be accessed through the council’s online archives. The correspondence from irked and irritated Sydneysiders living in areas including Newtown, Camperdown, Pyrmont and Ultimo were found among more than 56,000 hand written letters posted to the council between 1843 and 1899.”