Retail Dive: Google’s new search features let shoppers see curbside, in-store pickup offerings

Retail Dive: Google’s new search features let shoppers see curbside, in-store pickup offerings. “Google’s decision to modify its shopping tools stems in part from search patterns the platform witnessed during the COVID-19 pandemic. The tech giant saw Google searches for terms like ‘curbside pickup’ and ‘safe shopping’ spike ‘tenfold’ over the past few months, Swati Trehan, product manager of Google Shopping, wrote in a blog post.”

CNN: Senators demand recalls after CNN report finds Amazon’s own products are being flagged as fire hazards

CNN: Senators demand recalls after CNN report finds Amazon’s own products are being flagged as fire hazards. “Three senators are demanding the recall of any hazardous products branded with Amazon’s name after a CNN investigation found that dozens of AmazonBasics electronics remained for sale despite customers reporting the products had melted, exploded or burst into flames.”

Boing Boing: PayPal won’t run transactions referring to tardigrades

Boing Boing: PayPal won’t run transactions referring to tardigrades. “Archie McPhee, sellers of curios, realized that any PayPal transaction containing the word ‘tardigrade’ — that being the name of the adorable tiny space-surviving creatures they sell ornaments of — would be blocked.”

Sioux City Journal: Jumpy Monkey Coffee among Iowa firms featured on new state website

Sioux City Journal: Jumpy Monkey Coffee among Iowa firms featured on new state website. “Shop Iowa showcases retailers who sell everything from apparel and accessories to arts and crafts, pet supplies and wedding items. Eligible small businesses have fewer than about 20 employees, or an annual gross income of less than $4 million. They also must be willing to receive and able to fulfill orders from customers through the Shop Iowa website, Ballard said. The website is free for small businesses to use through June 2021.”

CanIndia: Tech group files complaint against Google’s in-app payment system

CanIndia: Tech group files complaint against Google’s in-app payment system. “A group of major South Korean online companies said Monday it has submitted a complaint to the country’s telecommunications regulator against Google for potential changes to its app store policies that would force local developers to only use its platform’s payment system.”

BBC: Amazon, Google and Wish remove neo-Nazi products

BBC: Amazon, Google and Wish remove neo-Nazi products. “Amazon, Google and Wish have removed neo-Nazi and white-supremacist products being sold on their platforms following an investigation by BBC Click. White-supremacist flags, neo-Nazi books and Ku Klux Klan merchandise were all available for sale. Algorithms on Amazon and Wish also recommended other white-supremacist items.”

Shoploop: an entertaining new way to shop online (Google Blog)

Google Blog: Shoploop: an entertaining new way to shop online . “The experience on Shoploop is more interactive than just scrolling through images, titles and descriptions on a traditional e-commerce site. All Shoploop videos are shorter than 90 seconds and help you discover new products in an entertaining way, whether you want to try at-home nail stickers, revive your second-day hair or get a concealer that gives full coverage.”

Washington Post: Top E.U. court ruling throws transatlantic digital commerce into disarray over privacy concerns

Washington Post: Top E.U. court ruling throws transatlantic digital commerce into disarray over privacy concerns . “The European Union’s top court on Thursday threw a large portion of transatlantic digital commerce into disarray, ruling that data of E.U. residents is not sufficiently protected from government surveillance when it is transferred to the United States.”

The Drum: Has the social distancing economy created a new consumer?

The Drum: Has the social distancing economy created a new consumer?. “With local delis shuttered, supermarket shelves bare, and Amazon’s stock depleted, many consumers found that a search for a bag of flour in March seemed hopeless. Were it not for venturing into uncharted territory – page two of a Google search – those consumers would never have stumbled across several pure play retailers with abundant stock, willing and able to help ameliorate the sometimes surprise shortages caused by the Covid-19 crisis. From looking for gym equipment to paintbrushes and even seedling tomatoes – consumers have been pursuing wholesome pastimes they previously never had time for.”

BetaNews: Fake content drives online fraud

BetaNews: Fake content drives online fraud. “Based on a study of 34,000 sites and apps, as well as a survey of over 1,000 consumers conducted in June 2020, new research details how content abuse is a critical part of the fraud supply chain, the interconnected ecosystem of fraud. The research, carried out by digital trust and safety firm Sift, also uncovered a fraud ring based in Russia where fraudsters executed a card-testing scheme through fake listings on an e-commerce marketplace.”

CNET: Pandemic purchases lead to surge in online shopping complaints, FTC says

CNET: Pandemic purchases lead to surge in online shopping complaints, FTC says. “As people rushed to buy supplies online during the coronavirus pandemic, not all shoppers got what they ordered, the US Federal Trade Commission said in a blog post Wednesday. Online shopping complaints about goods that never arrived surged in April and May, said the FTC.”

The Verge: Are TikTok activists actually shutting down Trump’s online merch stores? An investigation

The Verge: Are TikTok activists actually shutting down Trump’s online merch stores? An investigation. “Some critics of President Donald Trump have spent the last few days trying to lock up Trump-branded merchandise by leaving thousands of products from his online stores in shopping carts. But while the attack has become a kind of resistance meme, reminiscent of recent pranks on the president’s Tulsa rally, it’s far less clear whether the hoax actually prevented Trump’s stores from selling merchandise.”

Bing shopping: Introducing new image-based product search (Bing Blogs)

Bing Blogs: Bing shopping: Introducing new image-based product search. “Since the last month’s update on ‘4 ways to save money’, we continue to see more shoppers search for products on our platform to get the best price, across sellers. In this update, we are excited to introduce new image-based search experiences on Bing Shopping.”

CNN: The pandemic could be a turning point for online shopping in Africa

CNN: The pandemic could be a turning point for online shopping in Africa. “Covid-19 has brought untold hardship to Africa, but lockdowns are also driving a move to online shopping in a continent where it has been slow to take off. The whole of Africa had only around 21 million online shoppers in 2017 — about the same number as Spain. That’s less than 2% of the world’s total, according to the latest UN data.”