Penn State: Helping 911 call takers identify actionable information on Twitter

Penn State: Helping 911 call takers identify actionable information on Twitter. “During a 911 call, critical information is gathered that help answer the six Ws: Where, What, Weapons, When, Who and Why. The answers to these questions help to equip first responders with necessary details to approach an emergency scene. But how can that same critical information be collected from online requests for help?”

Twitter after high-profile events: how language impacts message engagement (Nevada Today)

Nevada Today: Twitter after high-profile events: how language impacts message engagement . “Using real-world Twitter and experimental data based on high-profile events, researchers at the University of Nevada, Reno; Tulane University, and the University of Texas at Austin, found that heightened causal uncertainty increases individuals’ liking and sharing of messages that consist of more abstract (versus concrete) language.”

ABC News (Australia): Emergency text and email service hacked, thousands receive warning messages about their personal data

ABC News (Australia): Emergency text and email service hacked, thousands receive warning messages about their personal data. “A hacker has been able to send messages via text, email, and landline to tens of thousands of people across Australia after an emergency warning alert service, used by councils, was hacked.”

Lifehacker: How to Give Friends Emergency Access to Your Online Accounts

Lifehacker: How to Give Friends Emergency Access to Your Online Accounts. “As the year winds down, now is a great time to get your digital life in order. From organizing your online photos to refreshing your accounts with new, secure passwords or finally cleaning up your browser bookmarks; there’s a lot for you to tackle before 2019 hits. One thing you should consider—for the services that let you do it—is setting up a way for others to access your accounts in case of emergency.”

TechCrunch: Senate wants emergency alerts to go out through Netflix, Spotify, etc.

TechCrunch: Senate wants emergency alerts to go out through Netflix, Spotify, etc.. “An emergency alert goes out, trying to let you know about incoming bad news — a missile, a tsunami or something else terrifying. Your phone starts shouting… but it’s downstairs. A warning ticker pops on TVs, if you’re watching cable… but you’ve got your eyes glued to Netflix, or Hulu, or some other online streaming service. Should these services, with their ever-increasing ownership of our screen time, be prepped to broadcast these warnings?”

Ubergizmo: Google Testing Methods To Help 911 Locate Mobile Callers Accurately

Ubergizmo: Google Testing Methods To Help 911 Locate Mobile Callers Accurately. “It’s easier for 911 operators to locate a caller when the call has been made using a landline but it takes more time to do that when a call is made using a cellphone. As you can probably imagine, more people make such calls using their cell phones now than ever before which is why there’s a need to help 911 locate mobile callers more effectively. This is where Google comes in.”

Forbes: Facebook Now Includes Organizations and Businesses In Crisis Help

Forbes: Facebook Now Includes Organizations and Businesses In Crisis Help. “In 2014 Facebook introduced Safety Check so that people in or near disaster areas could check in to let their friends know if they’re OK….That same year, Facebook also launched its Crisis Response center where people could find out more during a crisis, post information, offer help and raise money for victims…. Today, Facebook announced that it has expanded its crisis response to include postings from companies and organizations.”