New York State Department of Health: State Department of Health Launches New Website and Audio Resources to Support New Yorkers With Long COVID

New York State Department of Health: State Department of Health Launches New Website and Audio Resources to Support New Yorkers With Long COVID. “As long COVID response efforts continue – in partnership with national and global health experts – the State’s new webpage offers information on what long COVID is, the symptoms, and how New Yorkers can prepare or seek treatment from healthcare providers…. To support New Yorkers currently struggling with long COVID, the website is also available in an audio format.”

Veteran’s Administration: Got a VA question? Use the new virtual chatbot 24/7

Veteran’s Administration: Got a VA question? Use the new virtual chatbot 24/7. “Got a question about your VA benefits, health care, eligibility? You might want to check VA’s website, where you can access a new interactive chatbot to ask questions—24 hours a day, seven days a week. Veterans, caregivers and families can still browse the website or search it for information, but in addition you can now ask specific questions to the chatbot.”

EU Neighbors East: EU launches new platform to inform Ukrainians about EU assistance during war

EU Neighbors East: EU launches new platform to inform Ukrainians about EU assistance during war. “The EU Delegation to Ukraine has launched a new website… which provides detailed information on the various EU activities in Ukraine and their results. The portal has been created to better inform Ukrainians about the benefits and opportunities of the EU-Ukraine partnership during and after the war. The EU Delegation in Ukraine hopes that the website will help build a full and objective picture of the EU-Ukraine cooperation among Ukrainians.”

The Register: Albanian government websites go dark after cyberattack

The Register: Albanian government websites go dark after cyberattack . “According to a statement from the Albanian National Agency for Information Society (AKSHI), the websites of the Prime Minister’s Office and Parliament have both been pulled as has, critically, the e-Albania portal used by residents and foreigners alike to access public services. The latter is particularly alarming since the Albanian government closed many in-person services in favor of the e-Albania portal in May 2022.”

Route Fifty: State Turns to Data Tools to Root Out Social Services Fraud

Route Fifty: State Turns to Data Tools to Root Out Social Services Fraud. “The Texas Health and Human Services Department’s inspector general is turning to data modeling and visualization tools to investigate Supplemental Nutrition Assistance Program (SNAP) cases with an increased risk of fraud. Using funds from the SNAP Fraud Framework Implementation Grant, the Texas Office of Inspector General’s Benefits Program Integrity (BPI) division recently developed a data visualization dashboard that will help unit managers oversee high-volume investigative caseloads.”

State of Maine: Maine DHHS Launches Online Resource for Families and Pilots New Tool for Mandated Reporters During Child Abuse Prevention Month

State of Maine: Maine DHHS Launches Online Resource for Families and Pilots New Tool for Mandated Reporters During Child Abuse Prevention Month. “Ensuring that parents and caregivers have the knowledge, skills, and resources they need helps promote the social and emotional well-being of children and prevent child maltreatment within families and communities…. To that end, the DHHS Office of Child and Family Services partnered with other Department Offices and state agencies to develop and launch this month Access Maine, an online guide of programs and resources tailored for families to connect them to services and resources. Access Maine includes information about meeting basic needs, such as nutrition and child care, as well as domestic violence support, mental health and substance use resources, and other programs, complementing Maine’s 211 directory.”

Covid: Workplaces told to plan for absences of up to 25% (BBC)

BBC: Covid: Workplaces told to plan for absences of up to 25%. “Ministers have been tasked with developing ‘robust contingency plans’ for workplace absences, as the government warned rising cases could see up to a quarter of staff off work. Public sector leaders have been asked to prepare for ‘worst case scenarios’ of 10%, 20% and 25% absence rates, the Cabinet Office said.”

KTOO: Alaskans wait for vital records as state health department gets back online after cyberattack

KTOO: Alaskans wait for vital records as state health department gets back online after cyberattack. “It’s been three months since a cyberattack crippled the Alaska Department of Health and Social Services’ online systems. And for Alaskans who need vital records — things like birth, death and marriage certificates — that has put things on hold.”

The Next Web: Companies made millions building unemployment websites that didn’t work

The Next Web: Companies made millions building unemployment websites that didn’t work. “States continue to spend millions of dollars hiring Deloitte, IBM, and other contractors to build and fix unemployment websites, even amid growing concerns about the quality of their work. And the crush of unemployment applications flooding in around the country since the pandemic hit have only made the situation worse.”

‘This is not right’: Medicare’s plan guide was so messed up, it’s offering a do-over (Kansas City Star)

Kansas City Star: ‘This is not right’: Medicare’s plan guide was so messed up, it’s offering a do-over. “The Centers for Medicare and Medicaid Services added a new planning tool to its website, and it was so confusing — even for experts like [Kelly G.] Loeb — that congressional leaders have called for officials to publicize a special do-over period to give recipients another chance to enroll in the right plan. Loeb and other Medicare counselors worry that Medicare users could feel the aftershocks when they get their prescriptions this month.”

Ars Technica: Payment card thieves hack Click2Gov bill paying portals in 8 cities

Ars Technica: Payment card thieves hack Click2Gov bill paying portals in 8 cities. “In 2017 and 2018, hackers compromised systems running the Click2Gov self-service bill-payment portal in dozens of cities across the United States, a feat that compromised 300,000 payment cards and generated nearly $2 million of revenue. Now, Click2Gov systems have been hit by a second wave of attacks that’s dumping tens of thousands of records onto the Dark Web, researchers said on Thursday.”

The Next Web: ‘Nation as a service’ is the ultimate goal for digitized governments

The Next Web: ‘Nation as a service’ is the ultimate goal for digitized governments. “Kaspar Korjus, the Founding Managing Director of Estonia’s e-Residency program, shared his futuristic vision on how to get nation states to digitize with attendees of TNW2019 today. The private sector has set the pace for technological transformation, and Korjus thinks it’s time for nation states to catch up.”

Yahoo News UK: 12,000 pieces of official govt advice added to Alexa and Google Home

Yahoo News UK: 12,000 pieces of official govt advice added to Alexa and Google Home. “Information on public services – from renewing a passport to the state pension – can now be accessed through voice-activated smart speakers and virtual assistants such as Amazon Alexa and Google Home. The government says the public can now access more than 12,000 pieces of official information from the Gov.uk website without having to search online.”

Government Technology: Evergov Wants to Make Local Government Services More Searchable

Government Technology: Evergov Wants to Make Local Government Services More Searchable. “It may be a bit of an understatement to say that government services are scattered online. Of course, it certainly varies by jurisdiction, but more often than not, residents of a given city must visit disparate websites to find digital services. For example, this could entail visiting one site to pay a parking ticket; another to check on the status of a business license; another to handle taxes; and so on. But a new website is working to consolidate digital services and information for every city across the country on one easy-to-search platform.”