New York Times: A Nation on Hold Wants to Speak With a Manager

New York Times: A Nation on Hold Wants to Speak With a Manager. “The meanness of the public has forced many public-facing industries to rethink what used to be an article of faith: that the customer is always right. If employees are now having to take on many unexpected roles — therapist, cop, conflict-resolution negotiator — then workplace managers are acting as security guards and bouncers to protect their employees.”

Washington Post: A man strung Christmas lights from his home to his neighbor’s to support her. The whole community followed.

Washington Post: A man strung Christmas lights from his home to his neighbor’s to support her. The whole community followed.. “Kim Morton was home watching a movie with her daughter when she received a text from her neighbor who lives directly across the road. He told her to peek outside. Matt Riggs had hung a string of white Christmas lights, stretching from his home to hers in the Rodgers Forge neighborhood, just north of the Baltimore city line. He also left a tin of homemade cookies on her doorstep. The lights, he told her, were meant to reinforce that they were always connected despite their pandemic isolation.”

CNET: Paidia gaming community promises safe space for female gamers and their allies

CNET: Paidia gaming community promises safe space for female gamers and their allies. “Online gaming community Paidia launched the beta of its portal on Wednesday, aiming to deliver a secure environment for gamers in search of a supportive, inclusive and kind community. You can create an account on Paidia’s website. But first, you must take the Paidia Pledge: a promise to denounce online harassment and abuse of any kind. After signing up, users get a 60-day free trial to explore the portal, and then it’s $10 per month.”

UCLA: Internet trends suggest COVID-19 spurred a return to earlier values and activities

UCLA: Internet trends suggest COVID-19 spurred a return to earlier values and activities. “American values, attitudes and activities have changed dramatically during COVID-19, according to a new study of online behavior. Researchers from UCLA and Harvard University analyzed how two types of internet activity changed in the U.S. for 10 weeks before and 10 weeks after March 13, 2020 — the date then-President Donald Trump declared COVID-19 a national emergency. One was Google searches; the other was the phrasing of more than a half-billion words and phrases posted on Twitter, blogs and internet forums.”

BBC: Anonymous letters providing solace in the pandemic

BBC: Anonymous letters providing solace in the pandemic. “When the letter arrived at Daniel Guzmán’s doorstep, it provided him with a glimmer of hope during one of the hardest moments of his life. ‘Keep going, when this is all over, you will walk out of the house with your head held high and your heart willing to give the best of you,’ it read. It was signed simply ‘Niña Peregrina’ (Spanish for ‘Wandering Girl’) Niña Peregrina’s was one one of hundreds of letters that have been exchanged by complete strangers in the Colombian city of Medellín during the country’s months-long quarantine.”

Washington Post: She was furloughed from her job. So she became ‘Lasagna Lady’ and made 1,200 pans of free lasagna for those in need.

Washington Post: She was furloughed from her job. So she became ‘Lasagna Lady’ and made 1,200 pans of free lasagna for those in need.. “First a retired neighbor showed up at her house, then an out-of-work friend came for a pan. After that, so many people started showing up, including strangers, that [Michelle] Brenner lost track. Nearly three months and 1,200 pans later, Brenner is still at it, boiling noodles, cooking ground beef, mixing up tomato sauce and layering mozzarella, ricotta and Parmesan. About eight hours a day, seven days a week, she helps feed people in her community — from hospital workers and first responders to single parents struggling without paychecks.”

CNN: He was a Covid-19 patient. She cleaned his hospital room. Their unexpected bond saved his life.

CNN: He was a Covid-19 patient. She cleaned his hospital room. Their unexpected bond saved his life. “They are sometimes called ‘invisible’ workers, the custodians and housekeepers who clean and restock hospital rooms. But while we often don’t see them, they see us. Doctors, nurses and chaplains have rightly been hailed as heroes for their brave efforts during the coronavirus pandemic. [Chaplain Melinda] Plumley jokes that spiritual healers haven’t gotten this much press since the Reformation. But the work of hospital housekeepers has been just as vital, said Dr. Neil Prose, a pediatric dermatologist and professor at Duke University’s Global Health Institute.”

My Panhandle: Panama City native creates ‘Map of Kindness’ to track positivity during pandemic

My Panhandle: Panama City native creates ‘Map of Kindness’ to track positivity during pandemic. “A few students at Florida State University are trying to bring positivity to those being negatively impacted by COVID-19. Panama City native, Gabriela Cintron and her two friends have created a new website called ‘Kindness amid the Coronavirus’. Their goal is to track stories of kindness and humanity from around the globe.”

WLNY: Social Media Roundup: Neighbors Leave Notes Offering To Lend A Hand With Groceries And Supplies

WLNY: Social Media Roundup: Neighbors Leave Notes Offering To Lend A Hand With Groceries And Supplies. “From flyers to online posts, literal signs of hope are being shared everywhere. They’re notes from neighbors to complete strangers, volunteering to help. Messages have been popping up on doors, lampposts and all over social media with offers to lend a hand to whoever needs it.”