TechCrunch: Facebook tests an enhanced local search and discovery feature offering business suggestions

TechCrunch: Facebook tests an enhanced local search and discovery feature offering business suggestions. “Facebook is testing an enhanced local search feature that could see the social network creeping in on Google Maps, Foursquare and Yelp territory, TechCrunch learned and Facebook confirmed.”

Krebs on Security: Google Points to Another POS Vendor Breach

Krebs on Security: Google Points to Another POS Vendor Breach. “For the second time in the past nine months, Google has inadvertently but nonetheless correctly helped to identify the source of a large credit card breach — by assigning a ‘This site may be hacked’ warning beneath the search results for the Web site of a victimized merchant.”

New Web Site Spotlights (Mostly) Agricultural Items from Arkansas

A new Web site provides information on (mostly) agricultural products produced in Arkansas. “The new site aims to improve accessibility to Arkansas products, giving buyers, grocers, restaurateurs and chefs, and consumers a one-stop database … Close to 800 growers, producers and makers have items listed for purchase. Searchers can query data at no cost to find anything from meat, dairy and fruit varieties to locally made jams and duck calls.”

Okanagan Edge: We’re not closed, Google

Okanagan Edge: We’re not closed, Google. “A local business owner is sounding a warning after Google continues to mistakenly list her business as closed. Sarah Coffey, who runs Kelowna’s Unless Market, said the mistake appeared on Google searches shortly after she moved the business to a new location in January.”

TheNextWeb: Customer service on Twitter is about to get more human

TheNextWeb: Customer service on Twitter is about to get more human. “If you’ve got a problem that can only be resolved by speaking to a human being, you need Twitter. From airlines to supermarkets, companies have whole-heartedly embraced the platform as a way to acknowledge and resolve the issues of their customers. But there’s a problem. It’s a bit weird – inhuman, even – to hold a conversation with Tesco or United Airlines. They’re not people. They’re companies.”

Bloomberg Quint: Consumers Don’t Want Amazon or Google to Help Them Shop

Bloomberg Quint: Consumers Don’t Want Amazon or Google to Help Them Shop. “Stores are spending lots of time and money trying out new, fancy technologies such as touchscreen mirrors in changing rooms and robo-assistants out in the racks to get consumers to buy more. Shoppers couldn’t care less.”

Social Media Examiner: How to Verify a Facebook Page for a Local Business

Social Media Examiner: How to Verify a Facebook Page for a Local Business. “Verifying a local business page adds a layer of legitimacy to your presence and can help customers feel more confident when they engage with you on Facebook. In this article, you’ll discover how to get your local Facebook page verified.”