New York Times: A Nation on Hold Wants to Speak With a Manager

New York Times: A Nation on Hold Wants to Speak With a Manager. “The meanness of the public has forced many public-facing industries to rethink what used to be an article of faith: that the customer is always right. If employees are now having to take on many unexpected roles — therapist, cop, conflict-resolution negotiator — then workplace managers are acting as security guards and bouncers to protect their employees.”

University of Washington: Do Alexa and Siri make kids bossier? New research suggests you might not need to worry

University of Washington: Do Alexa and Siri make kids bossier? New research suggests you might not need to worry. “Chatting with a robot is now part of many families’ daily lives, thanks to conversational agents such as Apple’s Siri or Amazon’s Alexa. Recent research has shown that children are often delighted to find that they can ask Alexa to play their favorite songs or call Grandma. But does hanging out with Alexa or Siri affect the way children communicate with their fellow humans? Probably not, according to a recent study led by the University of Washington that found that children are sensitive to context when it comes to these conversations.”

University of Georgia: Why people snub their friends with their phone

University of Georgia: Why people snub their friends with their phone. “Smartphones have made multi-tasking easier, more understandable, and at times compulsive. But in social settings, these devices can lead to a form of contemporary rudeness called phone snubbing, or phubbing, the act of ignoring one’s companions to pay attention to a phone. While it may be commonplace, snubbing one’s friends (Fphubbing) can have serious repercussions on relationships, and there are a variety of factors that may drive individuals to ignore their friends in favor of an electronic screen, according to a new University of Georgia study.”

New York Times: The Dos and Don’ts of Online Video Meetings

New York Times: The Dos and Don’ts of Online Video Meetings. “In the age of coronavirus, many of us have transformed overnight from office workers into telecommuters. And we are increasingly relying on videoconferencing apps like Zoom and FaceTime to correspond with our peers. But inevitably, with our homes and workplaces merging into one, the boundaries between our personal and professional lives are beginning to erode — and awkward situations have ensued.”

‘Pyke notte thy nostrellys’: 15th-century guide on children’s manners digitised for first time (The Guardian)

The Guardian: ‘Pyke notte thy nostrellys’: 15th-century guide on children’s manners digitised for first time. “The 15th-century conduct book, The Lytille Childrenes Lytil Boke, was intended to teach table manners. It has been put online as part of a new children’s literature website bringing together original manuscripts, interviews and drafts by authors from Lewis Carroll to Jacqueline Wilson. The medieval text is part of the British Library’s own collection, and ‘by listing all the many things that medieval children should not do, it also gives us a hint of the mischief they got up to’, said the library.”

No please, no thank you: Are Siri, Alexa making humans less polite? (Economic Times)

Economic Times: No please, no thank you: Are Siri, Alexa making humans less polite?. “For the study, the researchers asked 274 people if the way they talk to digital assistants is making them less polite. After surveying and observing those people, they found that artificially-intelligent digital assistants are not making adult humans ruder to other people.” Let me raise my hand and out myself as one of those people who says “thank you” when using Siri.

‘Big Sur Hates You’: Instagram Account Seeks to Educate Tourists Breaking the Rules (NBC Bay Area)

NBC Bay Area: ‘Big Sur Hates You’: Instagram Account Seeks to Educate Tourists Breaking the Rules. “‘BigSurHatesYou’ is just what it sounds like. Run anonymously, the account labels itself as wanting to “(Educ)hate you” on everything you’ve been doing wrong in this rugged stretch of California’s central coast between Carmel and San Simeon. Thousands of tourists descend on this sliver of paradise hugging the narrow two-lane State Route 1, famous for its winding turns, misty cliffs and beaches, but some unfortunately forget to adhere to rules set by local and state officials.”

MakeUseOf: What Is Reddiquette? 8 Things You Should Never Do on Reddit

MakeUseOf: What Is Reddiquette? 8 Things You Should Never Do on Reddit. “Reddit is one of the internet’s premiere places for the latest news, memes, and anything else you can think of. While you can get plenty out of Reddit just by browsing, after some time you may decide it’s time to create an account and actually get involved. Before you start posting, though, it’s a good idea to go over some basic rules of Reddit etiquette for the site—often called ‘Reddiquette.’ Let’s talk about some of the things not to do on Reddit. Avoid them, and you’ll be on your way to a more pleasant experience.”