The Technology 202: NYU report calls social media titans to stop outsourcing content moderation (Washington Post)

Washington Post: The Technology 202: NYU report calls social media titans to stop outsourcing content moderation. “The report says big social media companies like Facebook, Twitter and YouTube need to use more of their own employees – instead of the outside contractors on which they currently largely depend – to make calls about what posts and photos should be removed. Misinformation is becoming an increasingly big problem on tech platforms during the protests against racial injustice and the novel coronavirus pandemic, and both are happening during an election year in which the industry is already braced for action by bad actors.”

Washington Post: Social media companies are outsourcing their dirty work to the Philippines. A generation of workers is paying the price.

Washington Post: Social media companies are outsourcing their dirty work to the Philippines. A generation of workers is paying the price.. “A year after quitting his job reviewing some of the most gruesome content the Internet has to offer, Lester prays every week that the images he saw can be erased from his mind. First as a contractor for YouTube and then for Twitter, he worked on a high-up floor of a mall in this traffic-clogged Asian capital, where he spent up to nine hours each day weighing questions about the details in those images. He made decisions about whether a child’s genitals were being touched accidentally or on purpose, or whether a knife slashing someone’s neck depicted a real-life killing — and if such content should be allowed online.”