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November 21, 2020 / Last updated : November 21, 2020 ResearchBuzz Security & Legal Issues

Department of Justice: India-based VoIP provider and its director indicted for facilitating millions of scam robocalls to Americans

Department of Justice: India-based VoIP provider and its director indicted for facilitating millions of scam robocalls to Americans . “A first-of-its-kind indictment was unsealed today against Indian-based Voice over Internet Protocol (VoIP) provider, E Sampark, and its Director, Gaurav Gupta, who pushed out tens of millions of scam calls to American consumers on behalf of […]

October 13, 2020 / Last updated : October 13, 2020 ResearchBuzz Security & Legal Issues

Engadget: Prison video visitation system exposed calls between inmates and lawyers

Engadget: Prison video visitation system exposed calls between inmates and lawyers. “Prison video visitation systems are sometimes the only way family and lawyers can talk to inmates, particularly during the COVID-19 pandemic, but the security of those systems recently suffered a major lapse. Researcher Bob Diachenko told TechCrunch that video visitation provider HomeWAV left a […]

September 8, 2020 / Last updated : September 8, 2020 ResearchBuzz Tweaks & Updates

CNET: Google’s Verified Calls lets you know why a business is calling before you answer

CNET: Google’s Verified Calls lets you know why a business is calling before you answer. “Google on Tuesday said it’s rolling out a new Verified Calls feature in its Phone app for Android devices in an effort to separate calls you actually want to answer from spam and robocalls. Verified Calls will show the business’ […]

September 7, 2020 / Last updated : September 7, 2020 ResearchBuzz Security & Legal Issues

Gizmodo: Prison Phone App Exposes Millions of Inmate Messages and Personal Data

Gizmodo: Prison Phone App Exposes Millions of Inmate Messages and Personal Data. “As many incarcerated individuals are having their visiting privileges restricted due to the global pandemic, Telmate’s Getting Out app has become one of the only options that families separated by incarceration have to keep in touch. But according to research published today, hundreds […]

September 4, 2020 / Last updated : September 4, 2020 ResearchBuzz Research & Opinion

New research: Answering a robocall won’t make it worse (WRAL)

WRAL: New research: Answering a robocall won’t make it worse. “They call constantly. When you accidentally answer, you’re certain you just set yourself up to get more robocalls. But that may not be the case, according to new research from an expert at NC State.”

August 27, 2020 / Last updated : August 27, 2020 ResearchBuzz Security & Legal Issues

U.S. Department of Justice: District Court Enters Permanent Injunction Shutting Down Telecom Carriers Who Facilitated Hundreds of Millions of Fraudulent Robocalls to Consumers in The United States

U.S. Department of Justice: District Court Enters Permanent Injunction Shutting Down Telecom Carriers Who Facilitated Hundreds of Millions of Fraudulent Robocalls to Consumers in The United States. “As alleged in a civil complaint filed earlier this year in United States v. Nicholas Palumbo, et al., spouses Nicholas and Natasha Palumbo of Scottsdale, Arizona, and their […]

July 18, 2020 / Last updated : July 18, 2020 ResearchBuzz Research & Opinion

PC Magazine: Google’s AI starts answering Verizon support calls

PC Magazine: Google’s AI starts answering Verizon support calls. “This week, Verizon announced that it has started piloting Google’s Cloud Contact Center Artificial Intelligence in a bid to deliver, ‘a more natural and streamlined digital experience.’ Verizon believes using Google’s tech will lead to shorter call times and more satisfied customers, with the added bonus […]

July 17, 2020 / Last updated : July 17, 2020 ResearchBuzz Around the Search & Social Media World

‘Voices of San Quentin’; Instagram Page Portrays Prisoners, Families Cut Off By COVID (KPIX)

KPIX: ‘Voices of San Quentin’; Instagram Page Portrays Prisoners, Families Cut Off By COVID. “Marion Wickerd’s husband, Tommy, is serving time in San Quentin for voluntary manslaughter. He tested positive for COVID-19, and doesn’t show symptoms, but she’s worried…. So she’s turning to social media. ‘The Voices of San Quentin’ Instagram is allowing people to […]

June 27, 2020 / Last updated : June 27, 2020 ResearchBuzz Tweaks & Updates

Neowin: Google Phone gets Verified Calls to let you know why a business is calling

Neowin: Google Phone gets Verified Calls to let you know why a business is calling. “Google is rolling out a new Verified Calls feature for the Phone app to let a user know that they are receiving a call from a business and the reason behind it. The company explains that the Verified Calls feature […]

May 26, 2020 / Last updated : May 26, 2020 ResearchBuzz Tweaks & Updates

CNET: Facebook launches CatchUp, an experimental app for voice calls

CNET: Facebook launches CatchUp, an experimental app for voice calls. “Facebook’s New Product Experimentation team on Tuesday released a Messenger Rooms-like app for voice calls called CatchUp. The experimental app aims to make coordinating group phone calls with up to 8 friends and family members a little easier.”

May 5, 2020 / Last updated : May 5, 2020 ResearchBuzz COVID-19

CNN: Americans are getting fewer robocalls because of the pandemic

CNN: Americans are getting fewer robocalls because of the pandemic. “One of the biggest consumer headaches has eased up at least in part due to the pandemic. Americans experienced a drop in the amount of robocalls flooding their phones in April, helped by international call centers being shut down during the global pandemic and government […]

February 27, 2020 / Last updated : February 27, 2020 ResearchBuzz Security & Legal Issues

Techdirt: NSA Blew $100 Million On Phone Records Over Five Years, Generated Exactly One Usable Lead

Techdirt: NSA Blew $100 Million On Phone Records Over Five Years, Generated Exactly One Usable Lead. “The telephone metadata program the NSA finally put out to pasture in 2019 was apparently well past its expiration date. Since the initial Snowden leak in 2013, critics have argued the program needed to die since it was obviously […]

February 13, 2020 / Last updated : February 13, 2020 ResearchBuzz Useful Stuff

Motherboard: This App Automatically Cancels and Sues Robocallers

Motherboard: This App Automatically Cancels and Sues Robocallers. “DoNotPay, the family of consumer advocacy services meant to protect people from corporate exploitation, is launching a new app aimed at helping end our long national nightmare surrounding robocalls by giving you a burner credit card to get their contact details then giving you a chatbot lawyer […]

January 30, 2020 / Last updated : January 30, 2020 ResearchBuzz Security & Legal Issues

CNET: Justice Department targets robocalls with two major court cases

CNET: Justice Department targets robocalls with two major court cases. “The Justice Department’s first enforcement of a civil complaint against carriers for facilitating robocalls on their networks saw ‘two major actions’ filed in courts Tuesday morning. The calls, originating from India, have spoofed caller IDs from numbers like 911, Social Security and the IRS, and […]

January 4, 2020 / Last updated : January 4, 2020 ResearchBuzz Useful Stuff

MakeUseOf: Is “Scam Likely” Calling You? Here’s How to Block Them

MakeUseOf: Is “Scam Likely” Calling You? Here’s How to Block Them. “While you’re probably used to your phone’s caller ID letting you know who’s calling, you may have recently seen a strange ‘scam likely’ message in its place instead. Who is ‘scam likely,’ why are you seeing this, and what should you do? Let’s look […]

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