Phys.org: How social media data mining could shape the products of tomorrow

Phys.org: How social media data mining could shape the products of tomorrow . “Researchers at Nottingham Trent University have developed a way to analyse online consumer reviews and social media to help designers create better informed products.
Led by design engineering expert Professor Daizhong Su, a research team used data mining techniques and produced an algorithm which identifies the most liked and disliked features of existing products, according to thousands of consumer comments on websites like Amazon, eBay, Facebook, YouTube and online stores.”