Krebs on Security: Many Public Salesforce Sites are Leaking Private Data. “A shocking number of organizations — including banks and healthcare providers — are leaking private and sensitive information from their public Salesforce Community websites, KrebsOnSecurity has learned. The data exposures all stem from a misconfiguration in Salesforce Community that allows an unauthenticated user to access records that should only be available after logging in.”
Tag Archives: Salesforce
CNBC: Why ChatGPT and AI are taking over the cold call, according to Salesforce leader
CNBC: Why ChatGPT and AI are taking over the cold call, according to Salesforce leader. “Generative artificial intelligence tools like ChatGPT are changing the way that companies and salespeople are communicating with customers for the better, said Clara Shih, CEO of Salesforce’s Service Cloud business.”
Axios: Slack has started disconnecting customers in Russia
Axios: Slack has started disconnecting customers in Russia. “Slack has begun cutting off access to some customers in Russia as it looks to comply with both international sanctions and the policies of parent company Salesforce. Why it matters: Slack is the lifeblood for internal communications at many businesses and organizations and often contains data and messages not stored in any other format.”
New York Times: Meta and Salesforce present differing takes on the metaverse.
New York Times: Meta and Salesforce present differing takes on the metaverse.. “Real world or virtual world? Take your pick. Meta, the parent company of Facebook, set its Super Bowl ad in the metaverse. In the ad, an animatronic dog and its friend, a pink-tentacled monster, are separated in their physical reality but reunited via the company’s Quest 2 virtual reality headsets.”
BBC: Slack sold to business software giant for $27.7bn
BBC: Slack sold to business software giant for $27.7bn. “Salesforce has agreed to buy workplace messaging app Slack for $27.7bn (£20bn) in what would be one of the biggest tech mergers in recent years. Marc Benioff, boss of the business software giant, called the deal a ‘match made in heaven’.”
Salesforce: Salesforce Research Develops New Search Engine to Support the Fight Against COVID-19
Salesforce: Salesforce Research Develops New Search Engine to Support the Fight Against COVID-19. “Searching scientific publications requires different techniques from traditional keyword-matching search engines. It’s critical that a COVID-19 search engine interpret the proper meaning in a given search, going beyond finding results based on the frequency with which words appear in documents. And with long documents, it’s valuable to quickly surface relevant passages in search results. COVID-19 Search addresses this by combining text retrieval and NLP — including semantic search, state of the art question answering, and abstractive summarization — to better understand the question and surface the most relevant scientific results.”
TechCrunch: Salesforce and Google are the latest pals in the cloud
TechCrunch: Salesforce and Google are the latest pals in the cloud. “Salesforce and Google inked a deal today that could provide easier integration between Salesforce tools and Google’s G Suite and Google Analytics. It also named Google as a preferred cloud provider for its core services as part of its international infrastructure expansion.”
Did Trolls Drive Salesforce Away from Twitter Acquisition?
Looks like trolls are driving a lot of people away from Twitter – including potential buyers. “…according to CNBC’s ‘Mad Money’ host Jim Cramer, Salesforce was turned off by a more fundamental problem that’s been hurting Twitter for years: trolls. ‘What’s happened is, a lot of the bidders are looking at people with lots of followers and seeing the hatred,’ Cramer said on CNBC’s ‘Squawk on the Street,’ citing a recent conversation with [Marc] Benioff. ‘I know that the haters reduce the value of the company…I know that Salesforce was very concerned about this notion.'”
Salesforce Officially Not Buying Twitter
Looks likes Salesforce is officially not buying Twitter. “Twitter has long struggled with growth. Despite being publicly traded since 2013, it continues to operate at a loss. While its competitor Facebook has seen soaring user numbers every quarter, with approximately 1.71 billion monthly active users, Twitter has seen meager growth, averaging 313 million monthly active users.”