ThinkUp, which I quite liked and subscribed to for a while, is shutting down. Part of the API problems they faced: “ThinkUp works by gathering your social networking data from services like Facebook, Instagram and Twitter, and then analyzing it to provide insights. These services provide APIs (application programming interfaces) that allow us to gather this data — but it’s only the data they permit us to access, and only under the terms they dictate. Last year, Facebook greatly limited the kinds of data we could collect (some of this was for good reason, because other apps were using the same data to violate people’s privacy); we did a lot of work to handle these changes but the net result was that we lost a lot of ThinkUp’s Facebook features.”
Social media analytics tool ThinkUp is up for sale. I was an early subscriber and subscribed for two years and I like the product, but ResearchBuzz is too rinkydink to justify the cost. Larger concerns would get a lot more use out of it.