Mashable: 4chan trolls reportedly behind part of the Iowa caucus chaos. “As the public still waits for the full results from Monday’s Iowa caucus, it at least now knows more about what contributed to the fallout. We already knew a few of the major factors: a historically chaotic process combined with a new yet broken app. Now, we know of another contributor to the mayhem: Trump-supporting 4chan trolls.”
VentureBeat: Facebook Gaming launches tools for streamers to deal with trolls. “Facebook is launching a dashboard and toolkit for streamers and video makers so they can more easily manage their communities, including viewers who don’t follow the rules.”
Rolling Stone: That Uplifting Tweet You Just Shared? A Russian Troll Sent It. “We’ve spent the past two years studying online disinformation and building a deep understanding of Russia’s strategy, tactics, and impact. Working from data Twitter has publicly released, we’ve read Russian tweets until our eyes bled. Looking at a range of behavioral signals, we have begun to develop procedures to identify disinformation campaigns and have worked with Twitter to suspend accounts. In the process we’ve shared what we’ve learned with people making a difference, both in and out of government.”
Ars Technica: Rent-a-troll: Researchers pit disinformation farmers against each other. “The same sorts of organizations that once made their money performing ‘black SEO’—using fraudulent means to raise paying customers’ search engine ranks, often for illicit reasons—are now diving into a whole new sort of online manipulation. Researchers at security threat tracking company Recorded Future have found companies selling disinformation campaign capabilities similar to the ones used by Russian ‘troll factories’ during the 2016 US presidential campaign and other state-sponsored information operations.”
Search Engine Journal: 7 Effective Tactics to Defeat Internet Trolls . “To this day, trolls emerge from the dank recesses of their troll caves to stir up trouble in discussions, on social media, and anywhere they can make people mad. For the rest of us, there are ways to fight back and maintain civility, friendly discourse, and fun in our online communities – not in spite of the trolls, but in direct opposition to everything they stand for.”
TechCrunch: This game uses troll tactics to teach critical thinking. “The best medicine against online disinformation is an informed society that’s thinking critically. The problem is there are no shortcuts to universal education. Enter Finnish Public Broadcasting Company, Yle, which is hoping to harness the engagement power of gamification to accelerate awareness and understanding of troll tactics and help more people spot malicious Internet fakes. It’s put together an online game, called Troll Factory, that lets you play at being, well, a hateful troll. Literally.” The article notes that the game contains offensive and extremist content — because, well, it’s about trolling.
Washington Post: Why crafty Internet trolls in the Philippines may be coming to a website near you. “The world of Internet trolls — the gaslighting, the fabrications, the nastiness — is now a fact of life in the Web ecosystem nearly everywhere. But something new is happening here: Experienced public relations experts in the Philippines are harnessing the raw energy of young and aggressive social media shape-shifters.”