CNET: Uber will offer free Rosetta Stone to ride-hail and delivery drivers

CNET: Uber will offer free Rosetta Stone to ride-hail and delivery drivers . “The drivers will have free access to all 24 languages Rosetta Stone offers, directly from the Uber Driver app. The partnership will be available to drivers and delivery people who have achieved gold, platinum or diamond status through the Uber Pro program in more than three dozen countries, such as Argentina, Brazil, South Africa, the UK and US. Uber also worked with Rosetta Stone to develop some language education focused on interactions drivers often have with their riders.”

The Grio: Maskless woman who attacked Uber driver arrested, 2nd woman to turn herself in

The Grio: Maskless woman who attacked Uber driver arrested, 2nd woman to turn herself in. “Malaysia King, one of the women caught on camera during an attack on a San Francisco Uber driver has been arrested while her friend, Arna Kimiai, plans to surrender to police for her role in the disturbing assault. In the days since their March 7 encounter with Uber driver Subkahar Khadka, King and Kimiai had been wanted by San Francisco police for assault and robbery. In video of the incident, Kimiai is seen hitting the driver and is also believed to have sprayed him with pepper spray after he ended the trip when she refused to wear a mask.”

Toronto Star: Uber, Lyft team up on database to expose abusive drivers

Toronto Star: Uber, Lyft team up on database to expose abusive drivers. “Uber and Lyft have teamed up to create a database of drivers ousted from their ride-hailing services for complaints about sexual assault and other crimes that have raised passenger-safety concerns for years. The clearinghouse unveiled Thursday will initially list drivers expelled by the ride-hailing rivals in the U.S. But it will also be open to other companies that deploy workers to perform services such as delivering groceries or take-out orders from restaurants.”

CNN: The pandemic boosted food delivery companies. Soon they may face a reality check

CNN: The pandemic boosted food delivery companies. Soon they may face a reality check. “At the start of 2020, it looked like the food delivery sector was about to face a reckoning after years of raising and losing billions of dollars. One of the original food delivery businesses, Grubhub, was considering putting itself up for sale after losing its foothold on the market. Its competitors, DoorDash, Postmates, and Uber Eats, had also reportedly been in talks about mergers. Meanwhile, Uber’s CEO signaled a fundamental shift for its meal delivery service: focusing on profitable growth. Then the pandemic changed everything.”

Coronavirus: Uber customer activity falls sharply (BBC)

BBC: Coronavirus: Uber customer activity falls sharply. “The number of customers active on Uber’s apps has dropped nearly in half since last year as the pandemic devastates demand for the company’s taxi services. The ride-hailing giant said it had an average of 55 million customers each month in the April-June period, down from 99 million last year.”

San Diego Union-Tribune: A COVID-19 death renews questions of Uber and Lyft’s responsibility to drivers

San Diego Union-Tribune: A COVID-19 death renews questions of Uber and Lyft’s responsibility to drivers. “The pandemic has dramatically raised the stakes in the years-long fight over what protections Lyft, Uber and other gig-economy companies should be required to provide workers. Adding to longstanding wage and benefit gripes, [Billie Sue] Matchke’s fate is now the nightmare scenario facing rideshare drivers everywhere. Some have recently gone beyond just wearing masks and wiping down door handles to also installing makeshift partitions in their vehicles to shield themselves from potentially infected customers. Advocates have argued that drivers shouldn’t be forced to risk death just to make ends meet, and have blasted Uber and Lyft for making it nearly impossible for drivers to collect state unemployment pay.”

Engadget: Uber built a tool to help its drivers find work at other companies

Engadget: Uber built a tool to help its drivers find work at other companies. “Uber recognizes that its drivers are facing major work shortages, as fewer people travel via rideshare during the pandemic. The company is already offering 14 days of financial assistance to drivers diagnosed with COVID-19, and it fought for its gig workforce to receive federal stimulus money. Now, it’s taking another step. Today, Uber launched Work Hub to connect drivers in the US with additional employment opportunities.”